Stakeholder engagement helps us improve our industry | Stahl

Our corporate strategy includes interacting with our stakeholders so we can better understand their perspectives and priorities when it comes to our company and the industries and markets in which we operate. Stakeholder engagement is central to our aim of creating a transparent supply chain that reduces our collective environmental footprint and includes transparent communications and continuous assessments of our operations with and by our partners.

How we define our stakeholders

Our stakeholders include employees, customers, governments, NGOs, industry associations, universities, communities and media. We are in constant contact with all these stakeholders about industry developments, our activities and services and other important topics, such as our Materiality Matrix.

How we involve our stakeholders

We expect every Stahl location and business to engage with its stakeholders. These stakeholders are defined as people and organizations that may be affected by our actions, goals and policies, and which may impact us in the same way. We engage with them on an ongoing basis, and the following table provides a snapshot of the steps we take to form and maintain productive relationships with our key stakeholder groups.

Stakeholders	Engagement activities
Employees	Trainings and presentations Human resources Meetings, announcements and mailshots Intranet Internal events Website, social media Policies: Stahl Employee Code of Conduct Whistleblower policy Introduction program for new employees
Customers	Sales process Technical and application support Client audits Stahl Campus® training sessions Centers of Excellence Fairs, trade shows, conferences General marketing campaigns Website, social media, press releases Media partnerships Webinars, whitepapers, technical articles Business and educational partnerships Client mailshots Membership of ZDHC/ bluesign®/ LWG/ TEGEWA Annual report ESG Report
Distributors and agents	Contracts & sales process Policies: Stahl Business Code of Conduct
Investors and shareholders	Board Meeting - at least 1x per year Quarterly meetings Formal financial updates and reports Monthly Safety, Health and Environmental reports Annual report ESG Report Conferences Website, social media, press releases
Suppliers	Stahl Business Code of Conduct Meetings Supplier audit program Innovation, R&D, responsible chemistry Strategic Business Units Corporate Responsibility & Sustainability projects
Consumer brands	Stahl Campus® training sessions ZDHC bluesign® approved products Special events Marketing communications
Government (incl. public authorities)	Permits Compliance, audits & monitoring NGOs General marketing campaigns
NGOs and Civil Society	Global and local projects Charitable donations and local activities
Industry associations and foundations	Fairs, trade shows, conferences Corporate Responsibility & Sustainability PSD, R&D, product managers Brand Services Projects
Academic institutions	Stahl Campus® training sessions R&D Strategic Business Units Brand Services

How we engage with stakeholder feedback

We welcome critical questions, we assess our business activities on their corporate responsibility and sustainability and we communicate transparently, all with a view to increasing the general acceptance of our business activities. These kinds of dialogs help us decide what we should do to keep people informed, establish trust and form partnerships. So what would you like to discuss?